Head, Learning and Development at Ecobank Nigeria

Job Objective(s)

• To ensure effective and efficient individual and organizational development by building a world class knowledgeable work force through various forms of learning which include on-the-job, formal (classroom), e-learning etc.

Specific Roles and Responsibilities
Financial:

• Set the budget for Knowledge Management sessions
• To ensure accuracy in budgets developed
• Ensure all planned training and development programmes are kept within budget

Process:

• Set the policy and strategic direction for training and development for staff bank wide
• Ensure delivery of excellent training and development programs by internal and external consultants and facilitators
• Monitor and ensure the maximum ROI of any training or development program organized
• Ensure all statutory requirements of Financial Institutions training Centre and other statutory bodies are met
• Curriculum Design of customized interventions
• Working closely with HRBP and leaders across the Bank and having a full understanding of their business and training requirements
• Design a staple curriculum for all employees

Customer:

• Ensure prompt payments to clients on training programmes organized
• Work with internal and external consultants and facilitators, on the delivery of excellent training and development programs that meet customer expectations

Team:

• Oversight of training and competence schemes and Academy Talent Programmes to ensure they are regulatory compliant and aligned to the business strategy
• Work with HR Leadership team to shape and implement a broader people strategy
• Engage and influence key senior stakeholders to role model a learning culture and drive people capability across diverse group of colleagues

Job Requirements
Education:

• Minimum of 2nd class lower in First Degree (MBA, MSC, MA, ML and/or Professional Qualifications is compulsory)

Work Experience:

• Minimum of 8 years cognate experience

Skills:

• Interpersonal skill
• Leadership / Supervisory
• Influencing/ negotiation skills
• Excellent customer service orientation
• Learning and knowledge sharing
• Management of Personnel Resources
• Time Management
• Persuasion
• Planning and organizational skills

Knowledge:

• Familiarity with developing and delivering knowledge sharing programs and with the Bank's information infrastructure
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

Personalities and attributes:

• Proven leadership expertise within a similar Learning and Development role partnering with and influencing key stakeholders to deliver best in class L&D Offering
• Experienced across all aspect of the learning cycle along with a combination of strategic thinking and pragmatic approach to implementation

Any Additional Information:

• Coaching and mentoring qualifications
• Financial services experience