Head, Human Resources (Healthcare) at iRecruiters Africa Limited

Job Summary:

Our client is seeking to hire a strategic and experienced Head Human Resources who will contribute to the strategic and operational goals of the organization through fully integrated and effective human resource operations, services, policies, programs, and statutory compliance actions, for the company.

She will also be responsible for planning and executing the company’s policies by ensuring that necessary resources and conditions are suitable for meeting company’s and employee desired objectives.

Key Responsibilities:

Strategic Direction:

• Lead the implementation of best practice Human Resources policies and procedures in support of the organization.
• Serve as an internal consultant, advisor, and expert on HR matters on the Executive Committee.
• To provide leadership and supervision to direct report(s) in the Human Resources Department.

Human Resources Planning:

• Manage overall culture of the organization, initiate programs to ensure alignment of culture to company vision, mission, and values.
• Raise proactive issues with managers, identify practical solutions to complex and diverse HR issues, and recommend appropriate action plans.
• Develop policies, procedures, and codes of conduct in the organization.
• Interpret, explain, implement, and ensure adherence to the policy and procedures in the company.
• Establish and implement a robust Human Resource process, policies, and practices to facilitate effective service delivery to the Company stakeholders.
• Manage the administration of the human resources policies, procedures, and programs.
• Interpret and advise on employment legislation.
• Manage the disciplinary and grievance processes within the company.

Performance Management:

• To monitor and nurture the comprehensive KPIs for Human Resource operations.
• Provide support as needed to line managers to improve performance and effectiveness.
• Prepare and report all performance results to management.
• Manage recognition and reward programs.

Compliance:

• The Chief of staff shall also act as the Chief Compliance officer of the organization, responsible for managing relevant documents, processes, training and correspondence related to staff compliance with the guidelines for the company's ethics and code of conduct.
• Lead company compliance with all existing labor laws as well as external government agency requirements.
• Manage the preparation of information required for compliance with government regulations and serve as the primary contact with external government agencies.
• Protect the interests of employees and the organization in accordance with company Human Resources policies, governmental and labor laws.

Recruitment & Selection:
 

• Manage all Human Resource matters related to Recruitment and Selection.
• Manage all staff induction/Onboarding programs and activities. Employee Services
• Ensure availability of comprehensive, accurate and adequate personnel information.
• Ensure all recognition programs help foster teamwork, performance excellence, recognition, mutual respect, and employee satisfaction.
• Provide oversight of company-wide communication
• Ensure the proper management of Employee attendance, Absenteeism, Leave and Exit processes.
• Manage all immigration documentation and liaisons for all expatriate employees.

Learning & Development:

• Identify training and development needs/opportunities within the organization through appraisals and regular consultation with line managers.
• Manage the e-learning program for the company’s ethics and code of conduct.

Compensation & Benefits:

• To liaise with the CFO and finance team to prepare, manage and report on all related Human Resource budgets and expense elements.
• To lead on the planning and implementation of monthly payroll, employee benefits, and other related statutory obligations
• Ensure the maintenance of all payroll data. consistently achieve deadlines.
• Strong organizational, multitasking and leadership skill.
• Ability to work independently with minimal supervision.
• Excellent problem-solving and troubleshooting skills.

Requirements

Key Requirements:

• B.Sc. degree in Human Resources or any related field.
• 10+ years of experience as a HR Manager in a similar work environment.
• M.Sc./MBA is highly desirable.
• Relevant professional qualifications from a recognized professional body (e.g. SHRM, CIPM, SPHRi).

Managerial:

• Strategic planning, complex problem resolution and general management expertise.
• Excellent leadership and influencing skills.
• Effective mentoring and motivational skills;
• Excellent interpersonal and people skills

Technical:

• Demonstrate knowledge and experience on all statutory requirements according to the Nigerian law.
• Excellent and mature approach to performing leadership and management duties.
• Competence in collaboration and cross functional team/ stakeholder management.
• Excellent verbal and written communication for a multinational organization and diverse work environment.
• Strong attention to details, plus excellent time management with the ability and experience to work and deliver results without supervision.
• Experience with digitized processes for recruitment, onboarding, and document management systems. Experience with Sage 300 People (App and Web version).
• Experience and expertise with team supervision, performance management, employee motivation and total rewards.

Behavioral:

• Fair with impeccable integrity.
• Consistent achievement of deadlines.
• Team player.
• Strong verbal and written communication skills in English
• Ability to write clear reports and keep accurate records.
• Work within budget
• Excellent planning and organizing abilities.
• Good analytical and problem-solving skills.
• Good presentation skills
• Negotiating skill