Head, Field Enforcement and Surveillance at Najec Limited

Job Summary

• We are seeking a highly skilled and experienced Head Field Enforcement and Surveillancewith a good security/paramilitarybackground to oversee and manage daily field operations of enforcement and surveillance within our organization.
• The ideal candidate will possess strong leadership, strategic planning, and decision-making abilities, along with a deep understanding of field enforcement operational procedures and logistical management.
• Candidate must prompt in action and be able to meet target and deadlines.

Responsibilities

• Develop and implement field operational strategies aligned with organizational goals and objectives.
• Supervise daily workflow, schedules, activities, and assignments of enforcement and parking attendant.
• Participate in evaluating staff performance; work with employees to correct deficiencies; implement discipline procedures.
• Prepare and conduct training for new hires and current staff on a variety of field operation topics.
• Investigate loss and theft events and compile data for accurate reporting.
• Ensure team met required target and surpass it.
• Ensure continuous training and retraining for all team members
• Supervise, plan, and coordinate enforcement and parking attendants.
• Be polite in response to queries and concerns of road users where the need arises.
• Identify potential risks and develop contingency plans to minimize disruptions to operations.
• Lead and mentor operational teams, fostering a culture of accountability, teamwork, and high performance.
• Analyze operational data and metrics to assess performance, identify areas for improvement, and make data-driven decisions.
• Facilitate clear and effective communication between different departments and teams to ensure smooth operations and goal alignment.
• Ensure compliance with all relevant regulations, policies, and procedures governing field operations for enforcement and surveillance team.
• Respond promptly and effectively to emergencies or unforeseen situations, utilizing experience in crisis management.

Requirements

• Familiarity with the transportation industry within the Abuja city.
• Bachelor's Degree in a relevant field is preferred; however, equivalent experience may be considered.
• Extensive experience in a field operations/security/paramilitary operational role, preferably with experience in planning, executing, and overseeing complex field operations.
• Proven leadership abilities with the capability to lead and inspire teams to achieve objectives in high-pressure environments.
• Strong strategic planning and problem-solving skills with the ability to anticipate challenges and develop effective solutions.
• Excellent verbal and written communication skills to effectively convey ideas, plans, and strategies across diverse teams.
• Proficiency in analyzing data and making informed decisions based on metrics and operational insights.

Knowledge and Abilities

• Working with set target and team coordination
• Patrol and security methods and procedures.
• Principles and practices of supervision, training, and performance evaluation.
• Safety practices and procedures.
• Conflict management and resolution.
• Techniques of group and crowd control.
• Oral and written communication skills.
• Interpersonal skills using tact, patience, and courtesy.
• Operation of a computer and assigned devices.

Physical Demands:

• Physical Fitness
• Moderate lifting ( 40kg).
• Hearing and speaking to exchange information and make presentations.
• Standing and walking for extended periods of time.
• Walking to conduct inspections.

Hazard:

• Exposure to dissatisfied or abusive individuals.