Head, E-Commerce at SENCE Nigeria

Duties and Responsibilities:

• Devise strategies that harness sales-related insights, prevailing standards, to drive online sales
• Ensure frameworks that transform SIMS social media sites into highly profitable platforms are created
• Oversee the decision-making for the website, social media accounts, and online advertising
• Own SIMS brand integrity online, monitoring and enforcing policies across E-commerce customers
• Develop and implement an E-commerce strategy to improve website performance
• Collaborate with appropriate stakeholders to ensure the rollout of website changes
•  Define and implement the e-commerce channel sales strategy, plans and annual budgets, in line with the overall sales and organizational strategy, goals and objectives
• Ensure that online sales targets are met and exceeded
• Ensure compliance with defined policies, procedures, and guidelines in the execution of online sales activities
• Maintain up-to-date awareness on consumer trends, preferences etc of the online customers
• Ensure online sales promotion campaigns are designed specifically to target online customers effectively and proactively identify and present reports on potential revenue streams and customer needs to maximize revenue for the organization
• Oversee the preparation of a comprehensive sales plan to increase market share within the online customer segment
• Proactively gather customer data/ information and regularly update customer database to ensure reliability and accuracy
• Ensure the provision of high-quality sales services to the company’s e-commerce customers in line with the agreed customer service charter

Requirements

The requirements listed below are representative of the Knowledge, Skill and/or ability required to perform this job satisfactorily

• First degree or equivalent qualification in Sales, Marketing, Information Technology, or any
• relevant social science discipline
• Experience with Digital Marketing
• UX and platform development experience
• Minimum of five to seven (5 - 7) years relevant experience
• High level of understanding of e-commerce frameworks
• Strong customer orientation
• Demonstrated initiative and creativity when solving problems and managing conflict
• Strong people management and leadership skills
• Strong multi-tasking and time-management skills, with the ability to prioritize tasks
• Highly organized and detail oriented
• Excellent problem-solving skills