Head, Business Development (BPO) at Avetium Consult Limited

JOB RESPONSIBILITIES:

Strategic Planning & Execution:

• Develop and execute the company’s business development strategy, ensuring alignment with the overall corporate objectives.
• Identify and target new markets and customer segments texpand the company’s client base.
• Work closely with the executive team tset revenue targets and develop strategies tachieve them.

Market Research & Analysis:

• Conduct market research tidentify emerging trends, customer needs, and competitive threats.
• Analyze market data tdevelop insights and make informed business decisions.

Client Relationship Management:

• Build and maintain strong relationships with key clients, understanding their business needs and ensuring high levels of customer satisfaction.
• Lead client presentations, negotiations, and contract discussions.

Lead Generation & Sales:

• Oversee the lead generation process, ensuring a robust pipeline of potential clients.
• Collaborate with the marketing team tdevelop effective sales and promotional materials.
• Drive the sales process from lead generation tclosing deals.

Team Leadership & Development:

• Lead, mentor, and develop the business development team, fostering a highperformance culture.
• Set performance goals, conduct regular reviews, and provide coaching tteam members.

Cross-Functional Collaboration:

• Work closely with operations, finance, and legal teams tensure the seamless onboarding of new clients.
• Collaborate with the product development team ttailor BPsolutions to meet client needs.

Reporting & Performance Metrics:

• Provide regular reports on business development activities, including sales forecasts, revenue targets, and market analysis.
• Monitor and evaluate the effectiveness of business development strategies and adjust as necessary.

Requirements

REQUIRED COMPETENCIES:

Knowledge:

• In-depth knowledge of the BPindustry, including services, market dynamics, and key players.
• Understanding of sales and marketing principles, business strategy, and financial acumen.

Skills:

• Strong leadership and team management skills.
• Excellent negotiation, presentation, and communication skills.
• Ability tanalyze complex data and make strategic decisions.
• Proficiency in CRM, BI tools, and other relevant software.

 Behaviors:

• Results-oriented with a strong drive tachieve and exceed targets.
• Strategic thinker with the ability tanticipate market trends and adapt strategies accordingly.
• Collaborative with the ability twork across departments and lead crossfunctional teams.
• Integrity and ethical approach in all business dealings.