Growth & Collections Associate - Onitsha at Helium Health

Description

We are looking to hire a Growth & Collection Associate who will be responsible for supporting the execution of growth strategies for our healthcare financing product - HeliumCredit.

Responsibilities:

Sales & Marketing

• Execute sales and marketing strategies for HeliumCredit in the Nigerian market.
• Support initiatives towards acquiring customers across various target segments.
• Collaborate with the Marketing team to present key selling points, features, and benefits, focusing on clients' needs and expectations.
• Provide detailed information to prospective users regarding HeliumCredit features and prices in an efficient and professional manner.
• Close the deal. Deploy various selling and negotiation strategies to ensure that the deal is closed with a win-win for Helium and the client.
• Help develop credit awareness programs with market segments.
• Attend relevant industry events and conferences to network on behalf of Helium Health.
• Promote the Helium brand/services to ensure top-of-mind awareness among customers.

Credit Analysis

• Ensure a standardized best practice end-to-end credit process, including credit applications, credit checks, loan disbursement, collection, and recovery.
• Manage overdue bills to initiate payments and negotiate settlement plans.
• Implement collections methods that consistently lead to achieving or exceeding company financial goals.
• Assist to prepare reports concerning the status of loan collection and uncollectible accounts.
• Assist in analyzing delinquent loans and determining when legal action or collection agencies should be utilized.

Collections Management

• Implementation of strategies to increase successful collections on outstanding debt.
• Coordinate collections activities across all relevant income streams to meet service and performance levels agreed upon with partners.
• Manage the collection of outstanding cash invoices and credit invoices to minimize profit loss.
• Provide timely feedback to stakeholders to support the development of automated processes for efficient collections operations.

Networking and Stakeholder Management

• Support the implementation of initiatives with key financial partners to ensure streamlined execution and approval processes for launching initiatives.
• Network and manage relationships with key stakeholders across various healthcare providers, payers, patients, and credit facilities in the Nigerian market.
• Develop and build sustainable relationships as a trusted advisor, offering professional experience in Healthtech solutions.
• Work with cross-functional teams internally (legal, finance, product, design, data) and externally (finance and bank partners) to implement and optimize initiatives.

Business Research and Analysis

• Gather information on market trends and data to aid the team’s development of growth strategies.
• Engage in the research and analysis of consumer behaviors, products, market trends, culture, etc., and use the data to provide insights to improve the attractiveness of our product to potential and current clients.
• Collaborate with Product Development in conceptualizing and creating new upgrades, products, and solutions for Helium Health.

Requirements

• 1-3 years of experience in sales, business development, or a related role in credit banking or credit finance service provision.
• Experienced understanding of credit, banking, and finance issues.
• Experience selling tech solutions is an added advantage.
• Resilient and result-driven, with good prospecting skills.
• Ability to think strategically and creatively with an innovative mindset.
• Strong interpersonal skills with a collaborative and flexible work style.
• Willing to travel and engage with our customers at various locations.
• Good communicator with strong presentation, listening, written, and verbal skills.
• Understanding of the healthtech space and the disruptive opportunities being created.
• Digitally savvy and proficient in the use of Microsoft Office and work productivity tools.
• First Degree in finance, accounting, or a related field.