General Manager, Business Services at PricewaterhouseCoopers (PwC)

Reference Number: 130-PEO01302

Job Summary

• As part of its strategic growth and operational excellence agenda, the organisation is seeking a seasoned professional to lead its business services function.
• The General Manager will provide strategic leadership and direction across business development, human capital, and operational support functions.
• This role is pivotal in driving organisational growth, enhancing service delivery, and ensuring alignment with the company’s long-term objectives.

Key Responsibilities

• Lead the development and execution of business development strategies to secure new contracts and expand existing client relationships.
• Oversee the implementation of service level standards and ensure operational efficiency across departments.
• Drive talent development, performance management, and organisational capability building.
• Ensure the availability of robust IT systems to support business operations.
• Provide strategic insights through market research and competitor analysis to inform business decisions.

Requirements

• Degree in Engineering, Business Administration, Human Resource Management or any related field.
• Master’s in Business Administration, or MSc in Management.
• Relevant professional qualifications such as: COREN, Nigerian Institute of Management.
• Minimum of 13 years’ experience across one or two management areas with at least one being Human Resources and at least 5 years in a managerial role.