Front Office Officer at Natafamdaivid Consulting Nig. Ltd

Key Responsibilities

• Greet and attend to visitors, clients, and guests in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls promptly.
• Manage the front desk area, keeping it clean, organized, and presentable.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain an updated visitor register and issue visitor passes where necessary.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Schedule appointments and manage meeting room bookings.
• Coordinate courier services and manage office supplies inventory.
• Respond to inquiries and provide accurate company information.
• Report office maintenance issues to the appropriate department.
• Enforce front office security and access control protocols.

Requirements & Qualifications

• Minimum of OND in Business Administration, Secretarial Studies, or related field.
• Proven experience as a receptionist, front desk officer, or similar role is an advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Organizational and multitasking abilities.
• Professional appearance and behavior.
• Ability to handle sensitive information with confidentiality.