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  • Posted: Aug 20, 2020
    Deadline: Aug 30, 2020
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  • design union (The group) is registered as a holding company in the British Virgin Islands and in the United Kingdom where its carries out development, planning and construction activities. The subsidiaries of design union offshore continue to carry out landmark projects in Africa with emphasis in Nigeria. We are involved in various sectors including infrast...
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    Front Office Manager

    A classy boutique hotel located in Victoria Island, Lagos requires the services of the below professional;

    JOB SUMMARY

    • Managing the activities of both the front office and night management.
    • Managing the revenue of the front office i.e. room rates, budget forecast, promos (where applicable).
    • Be available to meet and welcome VIP guests.
    • Handling guests complaints and queries in the best professional way.
    • Prepare analytical monthly reports.
    • Train staff members on telephone etiquette.
    • Report and follow up on pending room maintenance issues.

    REQUISITE QUALIFICATIONS / EXPERIENCE

    • B.sc (1st Class or 2nd Class) in Hotel management, Social Science, Humanities or other related qualification.
    • Minimum of 5 years’ experience in similar position

    REQUIRED SKILLS / ATTRIBUTES

    • Good oral and written communication skills.
    • Sound understanding of hotel management, systems and control.

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    Method of Application

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