Front Desk Officer at Vantegral Consulting

Job Summary

• We are seeking a courteous, organized, and professional Front Desk Officer to serve as the first point of contact for clients, visitors, and staff.
• The ideal candidate will manage front desk operations, handle administrative tasks, and ensure a welcoming and efficient office environment.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer, screen, and direct incoming phone calls and emails
• Manage visitor logs, appointments, and meeting room schedules
• Handle inquiries, provide basic information, and redirect as necessary
• Receive, sort, and distribute mail and deliveries
• Maintain a clean, organized, and presentable front desk area
• Assist with basic administrative duties such as filing, data entry, and document preparation
• Coordinate with internal departments to ensure smooth daily operations
• Enforce office policies and security procedures at the front desk.

Requirements & Qualifications

• Minimum of OND / HND / B.Sc in any relevant field
• Proven experience as a Front Desk Officer, Receptionist, or similar role
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and remain calm under pressure
• Professional appearance and attitude.

Key Skills:

• Customer service excellence
• Time management and organization
• Attention to detail
• Problem-solving skills
• Confidentiality and discretion.