Front Desk Officer (Healthcare) at Alpha Mead Group

Role Profile

A renowned Hospital in Gbagada is seeking a smart, courteous, and well-organized Front Desk Officer to be the first point of contact for patients and visitors.

Key Responsibilities

• Welcome and attend to patients and visitors in a polite and professional manner.
• Manage the hospital’s front desk, phone calls, and appointment bookings.
• Provide basic information and direct patients to appropriate departments.
• Maintain patient records, registers, and front office documentation.
• Handle inquiries, complaints, and escalate when necessary.
• Support administrative and customer service operations of the hospital.

Requirements

• Fresh graduate who has recently completed NYSC (1 year experience inclusive).
• Minimum of 1 year of experience in customer service, front desk, or admin role.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Basic computer knowledge (MS Word, Excel, email).
• Strong organizational and multitasking skills.
• Proximity to Gbagada and environs is an added advantage.

What We Offer

• Competitive salary
• Supportive and professional work environment
• Opportunity to grow a career in healthcare administration