Front Desk Officer at Banksome Group of Companies

Job Summary

• The Front Desk Officer is the first point of contact for visitors and clients. This role is responsible for greeting guests, managing incoming calls, providing administrative support, and ensuring a welcoming and professional front-office environment.

Key Responsibilities

• Greet and welcome guests as they arrive at the office.
• Answer, screen, and direct incoming phone calls professionally.
• Maintain the reception area in a clean and orderly manner.
• Handle incoming and outgoing correspondence, including mail and deliveries.
• Provide basic information to clients and visitors.
• Support administrative tasks such as data entry, filing, and record keeping.
• Coordinate with internal departments to ensure smooth office operations.
• Maintain visitor logs and issue visitor passes where required.
• Monitor office supplies and place replace when necessary.

Qualifications & Requirements

• Candidates should possess a minimum of OND
• Proven experience in a front desk or customer-facing role is an advantage.
• Excellent verbal and written communication skills.
• Professional appearance and a positive attitude.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to handle confidential information with discretion.