Jobs at Banksome Group of Companies

Job Summary

• The Front Desk Officer is the first point of contact for visitors and clients. This role is responsible for greeting guests, managing incoming calls, providing administrative support, and ensuring a welcoming and professional front-office environment.

Key Responsibilities

• Greet and welcome guests as they arrive at the office.
• Answer, screen, and direct incoming phone calls professionally.
• Maintain the reception area in a clean and orderly manner.
• Handle incoming and outgoing correspondence, including mail and deliveries.
• Provide basic information to clients and visitors.
• Support administrative tasks such as data entry, filing, and record keeping.
• Coordinate with internal departments to ensure smooth office operations.
• Maintain visitor logs and issue visitor passes where required.
• Monitor office supplies and place replace when necessary.

Qualifications & Requirements

• Candidates should possess a minimum of OND
• Proven experience in a front desk or customer-facing role is an advantage.
• Excellent verbal and written communication skills.
• Professional appearance and a positive attitude.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to handle confidential information with discretion.

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Job Summary

• We are seeking a strategic and people-focused Human Resource Business Partner (HRBP) to provide comprehensive HR support and align business objectives with employees and management.
• The ideal candidate should have strong experience in HRIS administration, learning and development, and overall HR strategy implementation to drive organizational performance and growth.

Key Responsibilities

• Assist management to design and implement HR strategies that support business goals.
• Manage and optimize HRIS platforms to ensure accurate data, reporting, and process efficiency.
• Assist to identify learning and development needs, and coordinate training programs that enhance employee capability and career growth.
• Provide expert advice on employee relations, performance management, and HR policies.
• Assist in talent acquisition, onboarding, and retention initiatives.
• Monitor and analyze HR metrics to provide insights and recommend improvements.
• Ensure compliance with labor laws, HR policies, and company standards.
• Support culture-building initiatives that foster engagement, collaboration, and high. performance

Key Performance Indicators (KPIs)

• Employee engagement and retention rates.
• HRIS data accuracy and reporting efficiency.
• Training participation and post-training performance improvement.
• Recruitment turnaround time and quality of hire.
• Timely resolution of employee relations issues.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field).
• Professional HR certification (e.g., CIPM, SHRM, PHRI) is an added advantage.
• Minimum of 2 – 3 years experience in HRBP or HR generalist roles.
• Proficiency in HRIS platforms and data-driven HR management.
• Experience in designing and executing learning and development programs.
• Strong communication, advisory and relationship management skills
• Excellent understanding of labor laws and HR best practices.