Front Desk Executive / Customer Care / Call Center Staff at Ascentech Services Limited June, 2021

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- Front Desk Executive / Customer Care / Call Center Staff at Ascentech Services Limited
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Posted: Jun 8, 2021

Deadline: Jun 20, 2021
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Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
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Front Desk Executive / Customer Care / Call Center Staff
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 years
- Location Lagos
- Job Field Customer Care
Job Description
- Attend Customers from all the channels
- Job Card creation / compliant creations
- DWR checking on hourly basis
- Out Warranty Income Report
- Quotation for Out Warranty
- Feedback to Supervisor on pending jobs / escalations
- Happy Calling activity
- Part Requisitions and status checking
- Reception / call center Hygiene
- Job status report sharing to Service Supervisor on daily basis
- Coordination with Accounts team for Out Warranty repairs
- Follow up from Technicians on closure status
- Capturing Customer Feedback Forms
- CRM Operation updating.
Job Requirements
- Bachelor's Degree
- Minimum of 5 years of experience into Front Desk Management.
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Method of Application

Interested and qualified candidates should kindly send their CV to: cv@ascentech.com.ng with the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.

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Front Desk Executive / Customer Care / Call Center Staff at Ascentech Services Limited

Front Desk Executive / Customer Care / Call Center Staff

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Front Desk Executive / Customer Care / Call Center Staff at Ascentech Services Limited

Front Desk Executive / Customer Care / Call Center Staff

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