Front Desk Administrator at Desicon Engineering Limited

Job Summary

The Front Desk Administrator is the first point of contact for all clients, visitors, and employees. This role is responsible for managing the front office efficiently, ensuring smooth daily operations, and delivering exceptional customer service while providing administrative support to various departments.

Key Responsibilities:

• Greet and welcome visitors professionally and direct them appropriately.
• Answer, screen, and forward incoming calls; take messages when necessary.
• Manage the reception area to ensure it is clean, tidy, and presentable at all times.
• Receive and sort daily mail/deliveries/couriers and distribute them promptly.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Maintain visitor logs and issue visitor badges.
• Provide administrative support to staff as needed, including data entry, filing, and document preparation.
• Handle incoming and outgoing correspondence (emails, letters, packages).
• Maintain office supplies inventory and place orders when needed.
• Support onboarding process for new hires by welcoming them and providing orientation materials