Freelance Debt Recovery Officer at Madas Company Limited

Job Type: Freelance

Job Category: Customer Services

Minimum Year of Experience: 3-5 year(s)

Minimum Qualification: Bachelor Degree in Accounting or Related Field

Location: IKORODU

What you’ll do & Responsibilities

Loan Recovery Officer to be responsible for collecting bad debt including written-off loans and loans overdue more specified days with compliance with acceptable common practices aligned with legal framework requirement.

Locations: IKORODU.

DUTIES & RESPONSIBILITIES

• Engage and approach concern units head to discuss and explore practical technique and strategies to incorporate into the plan.
• Formulate plan of detail actions of written off loans from previous and current years.
• Set out the detail actions and target of loan write off recoveries down to all the concerned client service officers.
• Identify and assess a recovery likelihood of loan write off clients, rating Low, Medium, or High.
• Coordinate with loan officer to identify loan write off clients and classify them into different categories according to combination of their willingness to pay and capacity to pay.
• Work closely with Business Development Manager (BDM) and Loan Officer (LO) to execute recovery techniques and strategies including, loan write off mapping, regular home visit and chasing, and collecting.
• Try to get all the loan write off clients to have commitments with and to get them to follow their pledge.
• Seek ways to continuously improve performance and productivity on the job.
• Work closely with the Business Development Manager , Marketers to identify root cause of loan delinquency, operational weaknesses and recommend changes to improve the quality of the portfolio.
• Engage in sourcing cliets for loan disbursement (Retail/SMEs/Consumer Lending/Business projects
• Other tasks as assigned by supervisor.

 REQUIREMENT COMPETENCIES

• University degree from any related field is preferred.
• 3 years’ and above experience in microfinance operations directly dealing with delinquent clients and other problem-solving situations.
• Must have strong analytical and problem-solving skills.
• Must have good computer literacy and email.
• Must be fluent in the English language (both written and spoken).
• Must have the ability to make fair and ethical decisions in tough circumstances.
• Must be very organized in order to handle multiple projects simultaneously.
• High self-motivation with strong interpersonal skills.
• Must have the ability to motivate and persuade others, particularly delinquent clients to repay debt.
• Abilities to communicate with local authorities and legal / court members in an articulate and professional manner.
• Demonstrate high level of ethical commitment and trustworthiness.
• Must live within Job Location