Food & Beverage Manager at ECLAT HR Consulting

Department: Food and Beverages

Industry: Hospitality

Report To: General Manager

Key Responsibilities

We seek a food and beverage manager who can deliver on the following:

• Preparing daily, weekly and end of month reports and any other statistical information as required.
• Responsible for the preparation of statistical performance and forecast on a weekly and/or monthly basis and to assist in the preparation for the F&B department.
• Assist in the preparations the Food and Beverage yearly budget.
• Prepare the daily reconciliation of the beverage sales and act whenever necessary.
• Ensure all daily F&B revenue is accounted for and posted correctly by cross checking the daily Food and Beverage revenue figures.
• Ensure the numbers of F&B covers are correctly accounted for and posted by cross checking the daily Food and Beverage figures.
• Maximize the Food and Beverage revenue   by promoting up-selling in the restaurants and bars.
• Organize and co-ordinate promotional events in the restaurant and bars.
• Participate actively during the end of the month stock take of the beverages outlets.
• Maintain Standard Operating Procedures for the Food and Beverage departments.
• Ensure there is enough service stock to avoid any disturbance in the service delivery of the hotel.
• Responsible for the ordering of the beverages.
• Liaise with Accounts and Purchasing department and ensure there is no out of stock item at any time.
• Responsible for the cleanliness of the bars and restaurants.
• Ensure Health and Safety requirements are understood and followed by the team members.
• Ensure company policies and procedures are always understood and adhered to by the team members.
• Ensure a high standards of customer service are observed at all times.
• Ensure lively and informative briefings are conducted with the team at the start of each shift.
• Train, develop and motivate the staff to achieve high levels of productivity.
• Ensure the team members are looking presentable with clean, ironed uniforms always and that team members are wearing name badges at all times.
• Ensure the weekly roster is made according the to the forecasted occupancy.
• Manage team members’ annual leave days throughout the year effectively and according to the level of hotel business.
• Carry out appraisals for the Food and Beverage Department.
• Ensure the succession plan is in place within the department and in used as a guidance for training and exposure.
• Ensure any faulty equipment or lightings are reported to the Maintenance department and to follow up.
• Able to operate Restaurants, Lounge/Bar and Banqueting equipment.
• Conduct Duty Management shift.
• Conduct any other reasonable duty as per Management instructions.

Education and Work Experience:

• Bachelor’s degree in Food Science, catering and hotel management, or other relevant fields.
• Must have 5 years’ experience in food and beverage management with top ranking hotels.
• Working knowledge of various computer software programs (MS Office and restaurant management software)
• Membership of relevant professional bodies.

Requirements:

• Up to date with food and beverages trends and best practices.
• Ability to spot and resolve challenges efficiently.
• Mastery in delegating multiple tasks.
• Communication and leadership skills.
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded.