Food and Beverage Supervisor at Rossland Consulting Limited

Job Responsibilities

• Ensuring that the inventory is well stocked at all times.
• Ensuring quality of food being served.
• Playing an active role in recruiting new staff.
• Allocating training programs for new staff.
• Supervising cooking procedures and ensuring sanitation and hygiene.
• Ensuring customer satisfaction.
• Has to deal with customers directly in times of complaints regarding food and beverage facilities.
• Keeping records of the expenses incurred in functioning of the department.
• Management of finances is a very important duty.
• Acting as a problem solver in times of accidents or necessity.
• Dealing with intra-department issues and solving problems of the staff.

Qualifications

• College Degree in Hospitality Management or Hotel Management.
• Certification by National Restaurants Association, which is called Food Service Management Professional Certificate is useful although not mandatory.

Skills and Competences:

• Excellent management and supervisory skills.
• Sound knowledge about maintenance of accounts and bookkeeping.
• Excellent communication skills and customer service ethics.
• Excellent troubleshooting abilities.
• Ability to work as a team as well as exhibit good leadership activities.
• Have a pleasant and approachable personality.