Follow-up Clinician at Maryland Global Initiatives Corporation Nigeria (MGIC)

Duties and Responsibilities

• Conduct both phone and physical interviews and ensure all data collected are done with utmost quality; valid, complete, and correct.
• Have knowledge of COVID-19, the vaccine, and its brands.
• Follow-up with persons who have been previously enrolled.
• Enter participants'information via calls into the follow-up platform.
• Document details of lost-to-follow-up individual where necessary.
• Understand and carry out the processes involved in the follow-up activities.
• Assure confidentiality of survey participants’ information.
• Maintain environmental integrity and aesthetics ensuring all areas are safe and clean.
• Document all activities inappropriate documentation tools and devices.
• Inform participants by explaining the questions, answering raised questions during follow-up interviews.
• Maintain communication and reporting line by escalating problems to supervisor.
• Update job knowledge by studying and understanding descriptions; participating in educational opportunities.
• Accomplish organization mission by completing relevant reports as needed.
• Manage filing, mailing, correspondence, and other management tasks.

Mode of Evaluation

• Daily Reports/Weekly/Monthly reports
• Individual daily report.
• Collated weekly report.
• End of the month report.

Qualifications
Experience, Skills & Minimum Required Qualifications:

• University graduate of Medicine and Surgery or Pharmacy.
• Minimum Two (2) years of experience in clinical management-related diseases in adults
• Minimum two (2) years of experience working on international public health projects and providing clinical /technical support either in the headquarters of an international organization or in resource-limited settings for adults/pediatrics.
• Call-center experience will be an added advantage.
• Excellent use of data collection tools.
• Excellent grasp of clinical issues and current literature related to infection, prevention, and control of COVID-19.
• Excellent understanding of public health approach to scaling up the intake of COVID-19 vaccines.
• Excellent communication, writing, and quantitative skills including the development of measurable objectives, operational plans, and measurable indicators/targets for public health programs and projects.
• Demonstrated capability to establish and maintain effective working relationships with donors, implementing partners, and other stakeholders.
• Demonstrated and successful experience managing multiple priorities and projects while working as a part of a technical assistance team, as well as working independently with minimal supervision.
• Fluency in English (speaking, reading, and writing)
• Proficient in Microsoft Office applications (e.g., Outlook, Excel, Word, etc.)