Field Training Associate at Food Concepts Plc

Job Purpose

• To provide training and educational support to new and existing employees.
• Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company

Responsibilities
Training & Development:

• Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals
• Align and ensure adaptation to Food Concepts’ management style, culture and core values
• Use various techniques to heighten the level of training performance
• Assess and recognise training needs for new and existing staff
• Develop and coordinate induction programs for new staff
• Coordinate graduate programs/OMEGA programs
• Ensure the availability of trained and certified employees in assigned stores
• Support the assigned store to achieve Operational excellence
• Design and apply assessment tools to measure training effectiveness
• Track and report on training outcomes
• Provide feedback to training participants and management
• Evaluate and make recommendations on training material and methodology
• Establish and maintain relationships with external training suppliers
• Manage and maintain in-house training facilities and equipment
• Ensure all Health and Safety standards are delivered and met
• Drive and encourage participation in various training programs
• Drive operational excellence in assigned stores
• Any other responsibilities that may be assigned from time to time by the Line Manager

Compliance:

• Responsible for modelling and acting in accordance with the company's guiding principles
• Ensure adequate compliance with all company policies, internal control processes and approved processes

Key Performance Indicators

• Achieve the target of signed-off Omega/ Graduate Trainees
• Achieve a number of signed-off Skills Trainers in assigned stores
• Achieve the crown coverage target in assigned stores
• Training Audit vs % target in assigned stores
• Achieve the number of training stores vs the number of assigned stores

Requirements

• A good first degree in Education, Business or Finance or any relevant field
• Training-related certification is essential.
• Minimum of 2 years’ experience in a similar role

Knowledge Requirements:

• Knowledge of technical trainings, online learning modules and technical course materials
• Basic knowledge of administrative tasks, i.e. monitoring costs, setting up systems and equipment
• Demonstrates good communication and research skills
• Demonstrates enthusiasm for lifelong learning
• Working knowledge of the Microsoft Office suite. i.e Excel, Word and PowerPoint

Working Conditions:

• You are to work as a full-time employee. 
• Official hours of work will be determined by the dynamics of the business. 
• This includes Shift work ROTA, which can be either AM shift or Swing Shift, or PM shift. Your weekly.