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  • Posted: Jul 2, 2025
    Deadline: Not specified
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  • Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders. The journey began with our pioneering of the food court concept in Nigeria - a new and exciting offering for the local market. At the same time, w...
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    Field Training Associate

    Requisition ID: 1201

    Job Purpose

    • To provide training and educational support to new and existing employees.
    • Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company

    Responsibilities
    Training & Development:

    • Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals
    • Align and ensure adaptation to Food Concepts’ management style, culture and core values
    • Use various techniques to heighten the level of training performance
    • Assess and recognise training needs for new and existing staff
    • Develop and coordinate induction programs for new staff
    • Coordinate graduate programs/OMEGA programs
    • Ensure the availability of trained and certified employees in assigned stores
    • Support the assigned store to achieve Operational excellence
    • Design and apply assessment tools to measure training effectiveness
    • Track and report on training outcomes
    • Provide feedback to training participants and management
    • Evaluate and make recommendations on training material and methodology
    • Establish and maintain relationships with external training suppliers
    • Manage and maintain in-house training facilities and equipment
    • Ensure all Health and Safety standards are delivered and met
    • Drive and encourage participation in various training programs
    • Drive operational excellence in assigned stores
    • Any other responsibilities that may be assigned from time to time by the Line Manager

    Compliance:

    • Responsible for modelling and acting in accordance with the company's guiding principles
    • Ensure adequate compliance with all company policies, internal control processes and approved processes

    Key Performance Indicators

    • Achieve the target of signed-off Omega/ Graduate Trainees
    • Achieve a number of signed-off Skills Trainers in assigned stores
    • Achieve the crown coverage target in assigned stores
    • Training Audit vs % target in assigned stores
    • Achieve the number of training stores vs the number of assigned stores

    Requirements

    • A good first degree in Education, Business or Finance or any relevant field
    • Training-related certification is essential.
    • Minimum of 2 years’ experience in a similar role

    Knowledge Requirements:

    • Knowledge of technical trainings, online learning modules and technical course materials
    • Basic knowledge of administrative tasks i.e. monitoring costs, setting up systems and equipment
    • Demonstrates good communication and research skills
    • Demonstrates enthusiasm for lifelong learning
    • Working knowledge of the Microsoft Office suite. i.e Excel, Word and PowerPoint

    Working Conditions:

    • You are to work as a full-time employee. 
    • Official hours of work will be determined by the dynamics of the business. 
    • This includes Shift work ROTA, which can be either AM shift or Swing Shift, or PM shift. Your weekly.

    Grade
    Level 4

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Food Concepts Plc on career2.successfactors.eu to apply

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