Field Sales Agent at ICS Outsourcing Limited

Responsibilities

• Identifying and pursuing potential customers through various methods like cold calling, networking, and leveraging marketing leads.
• Establishing and maintaining strong, long-lasting relationships with customers to understand their needs and foster repeat business.
• Delivering effective presentations and demonstrations of products or services to showcase their value and benefits.
• Negotiating and closing sales, ensuring a smooth and positive experience for the customer
• Meeting or exceeding sales targets and quotas within the assigned territory.
• Managing the sales cycle from initial contact to closing, including preparing proposals and following up on leads.
• Building and maintaining strong customer relationships to encourage repeat business and referrals.
• Tracking sales performance, customer feedback, and market trends to inform sales strategies and reporting.
• Collaborating with internal teams, such as marketing and customer service, to ensure customer satisfaction and alignment of sales strategies.

Requirements / Key Skills

• Interested candidates should possess an SSCE with 2 - 4 years work experience. 
• Excellent Communication Skills: The ability to clearly articulate product benefits and build rapport with customers.
• Strong Interpersonal Skills: The ability to build and maintain relationships with diverse individuals.
• Sales Acumen: The ability to understand customer needs, present solutions, and close deals.
• Negotiation Skills: The ability to negotiate effectively and reach mutually beneficial agreements.
• Time Management and Organization: The ability to manage multiple accounts, prioritize tasks, and meet deadlines.
• Problem-Solving: The ability to identify and address customer concerns and challenges.
• Product Knowledge: A thorough understanding of the products or services being sold.
• Market Knowledge: Awareness of market trends and competitor activities.
• Adaptability and Flexibility: The ability to adapt to changing situations and customer needs.