Field Debt Recovery Officer at eRecruiter Nigeria

Our client is a FinTech company. They are looking to bring onboard an experienced Field Debt Recovery Officer.

• Support the licensing administration system with a particular emphasis on collection of revenue
• Ensuring accounts, invoices, notices and statements are generated, issued and/or administered on time and consistent with legislative and audit requirements
• Directly liaising /corresponding with a range of clients/stakeholders on Departmental policy, payments and financial reporting requirements
• Minimising customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner
• Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure Departmental guidelines in relation to installment agreements and the processing of monies received are adhered to
• Contribute to the achievement of team and organisational objectives
• Contact debtors by telephone, letter, email or fax, to agree debt recovery plans and follow up as appropriate
• Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability
• Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, taking into account circumstances of the case 
• Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules. 
• Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
• Maintain statistics on recoveries

Requirements

• BSc/HND in Accounting, Banking & Finance, Economics, Statistics and other related field
• A minimum of second class lower (BSc) or lower credit (HND)
• 2-3years experience in debt recovery in a financial sector

• Strong planning and organisational skills 
• Good time management
• Strong communication skills (both written and oral) and an excellent telephone manner
• Appropriately assertive manner to deal with debtors and clients
• Confident manner
• Proactive and ability to take initiative
• Able to work within a team as well as independently
• Able to handle pressure and tight deadlines
• Natural ability to interact with people from various backgrounds and various levels