Fashion Sales Manager at ADDAS Ultimate Limited

Summary

• The Fashion Floor Manager oversees the daily operations of the fashion department, ensuring excellent customer service, proper merchandising, staff supervision, and achievement of sales targets.
• The role ensures that the fashion floor is well-organized, visually appealing, and fully stocked while maintaining high retail standards and driving customer satisfaction.

Key Responsibilities
Floor Operations & Merchandising:

• Ensure the fashion floor is clean, organized, and visually appealing at all times.
• Monitor product displays, stock levels, and ensure timely replenishment.
• Coordinate with the merchandising team to implement seasonal layouts, promotions, and new arrivals.
• Ensure price tags, signage, and labels are accurate and up-to-date.

Customer Service & Sales:

• Provide exceptional customer service and ensure staff do the same.
• Address customer inquiries, complaints, and requests promptly and professionally.
• Support the team in achieving daily, weekly, and monthly sales targets.
• Monitor customer traffic and adjust staffing as needed for efficiency.

Staff Supervision & Performance Management:

• Supervise sales associates, cashiers, and fashion floor attendants.
• Plan staff schedules, assign duties, and monitor attendance.
• Provide coaching, training, and regular feedback to improve staff performance.
• Ensure staff adhere to company policies, dress code, and service standards.

Inventory & Stock Management:

• Oversee stock-taking, inventory control, and shrinkage prevention.
• Monitor fast-moving and slow-moving items and provide feedback to management.
• Ensure damaged or defective items are recorded and removed from the floor promptly.
• Liaise with procurement and warehouse teams regarding stock needs.

Reporting & Compliance:

• Prepare daily/weekly reports on sales, customer trends, and stock movement.
• Ensure compliance with health, safety, and hygiene standards on the floor.

Qualifications

• Interested candidates should possess a Bachelor’s Degree with 5 - 7 years experience.

Salary
N300,000 - N500,000 monthly.