Facility Liaison Officer (Cloud Equipment) at Founders Factory

• Ensure that all medical equipment is in good working order and ready for daily use by medical personnel
• Evaluate the performance of the medical equipment and make recommendations for improvement
• Schedule preventive maintenance and repairs to ensure that medical equipment is in good working condition at all times
• Inspect the medical equipment to make sure that it meets safety regulations and standards of quality
• Maintain inventory records of all medical equipment and supplies
• Attend to the client’s repair calls, escalating as necessary to the engineering team and to the Operations Lead
• Seek to exceed customer expectations by listening to suggestions, recommendations, complaints and report to the Operations Lead
• Work closely with the Operations Lead to improve processes in the medical Facility.
• Design and promote good customer management culture
• Adhere to organisational policies as approved by the management
• Elicit collaboration amongst all employees and departments in order to achieve work goals
• Work closely with the marketing team to expand our customer and maintain a competitive edge amid our competitors
• Prepare situation reports (SITREP) for the Operations Lead as instructed
• Performs other related duties as assigned

Requirements

• 2-3 years' prior work experience in operations management, equipment maintenance or a similar role particularly within the healthcare sector
• Demonstrable basic knowledge of general maintenance procedures of HVAC/electrical/mechanical systems
• A university/polytechnic degree in facility management, engineering, business administration or a relevant field
• Well-versed in technical/engineering operations and facilities management best practices
• Must have problem solving skills as you will be the first point of contact when issues arise
• Knowledge of Health Safety Environment is a huge advantage

Benefits

• Monthly gross salary: NGN150,000
• The opportunity to work in an exciting startup environment that is scaling into a global company