Facilities Officer at Khenpro Global Services

Job Summary

• The Facility Officer will be responsible for the maintenance, safety, and efficient functioning of all facilities across the QSR/Retail outlets and head office.
• The role ensures that outlets remain operational, well-maintained, and compliant with health, safety, and regulatory standards, supporting seamless restaurant/retail operations and a great customer experience.

Key Responsibilities

• Maintenance & Repairs: Monitor and coordinate repairs of equipment, utilities, and building systems (e.g., HVAC, plumbing, electrical, generators, cold storage, and kitchen equipment).
• Outlet Support: Ensure all outlets are fully functional by addressing facility-related issues promptly to minimize downtime.
• Preventive Maintenance: Develop and implement preventive maintenance schedules for equipment and facilities.
• Vendor Management: Liaise with external contractors, service providers, and technicians for timely and cost-effective service delivery.
• Health & Safety Compliance: Ensure outlets comply with safety, fire, and hygiene standards as required by regulatory authorities.
• Asset Management: Maintain accurate records of facility assets, repairs, warranties, and service history.
• Utilities Monitoring: Track utility usage (electricity, water, fuel, etc.) and implement cost-saving measures.
• New Outlets Setup: Support facility setup and fit-out for new outlets, ensuring readiness before opening.
• Reporting: Prepare regular reports on facility status, maintenance activities, and associated costs.

Key Requirements

• Bachelor’s Degree or HND in Facility Management, Engineering, Estate Management, or related fields.
• 2–4 years’ experience in facility management, preferably in QSR, retail, or hospitality.
• Strong knowledge of building systems (electrical, mechanical, plumbing) and kitchen/retail equipment.
• Familiarity with health, safety, and regulatory standards.
• Experience managing vendors and service providers.
• Good problem-solving and organizational skills.
• Ability to work under pressure and respond quickly to emergencies.

Competencies:

• Technical knowledge of facilities and equipment.
• Strong coordination and multitasking ability.
• Attention to detail and accountability.
• Excellent communication and negotiation skills.
• Proactive and solution-oriented mindset.