Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hy...
Read more about this company
The Executive Housekeeping Manager will be responsible for overseeing all housekeeping operations in our pre-opening phase and beyond. This role is essential for establishing effective cleaning protocols, training staff, and maintaining the hotel’s reputation for excellence. The ideal candidate will have a strong background in housekeeping management, excellent leadership skills, and a keen eye for detail.
Key Responsibilities
Team Leadership: Recruit, train, and manage a team of housekeeping staff, ensuring they deliver high-quality service and adhere to company standards.
Operational Management: Develop and implement efficient housekeeping procedures and cleaning schedules to optimize workflow.
Quality Control : Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness and maintenance standards.
Inventory Management: Oversee the procurement and management of cleaning supplies, linens, and guest amenities while maintaining optimal stock levels.
Budget Oversight: Prepare and manage the housekeeping department budget, implementing cost control measures to maximize efficiency.
Collaboration: Work closely with other departments such as Front Office and Maintenance to ensure seamless operations and address any guest requests or issues promptly.
Guest Satisfaction : Respond to guest feedback regarding cleanliness and service, ensuring that all concerns are addressed swiftly.
Qualifications
Previous experience as an Executive Housekeeping Manager or similar position
Pre-Opening experience is an advantage.
Minimum of 10 years of experience in housekeeping management within the hospitality industry, with at least 5 years in a supervisory role.
Proven experience in pre-opening hotel operations is highly desirable.
Strong leadership abilities with excellent communication skills.
In-depth knowledge of cleaning techniques, sanitation standards, and safety protocols.
Gmail
Yahoomail