Employee Relations Officer (Local - within Nigeria) at Lekki Freeport Terminal

Location: Lagos Island, Lagos (On-site)
Job type: Full-time
Department: Human Resources
Indirect reports to: Head of Human Resources
Reports To: Employee Relations / Performance Executive

Position Summary

• Employee Relations Officer supports to design, develop, implement, monitor, and measure performance and labour relations to obtain professional services.

Education and Experience

• B.Sc / HND in Human Resources or related field required.
• 3 years of professional human resource administration, including two years in employee relations preferred OR its equivalent through training, talent acquisition, and other experience.

Required Skills/Abilities:

• Excellent oral and written communication skills.
• Thorough understanding of state and federal laws concerning labor relations.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Thorough understanding of negotiation techniques.
• Thorough understanding of dispute resolution and compensation administration.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.

Critical skill and success Factor:

• Attention to detail, systems oriented, organized, analytical
• Able to resolve conflicts and manage grievances.
• Good communication skills in English and sound ability to communicate effectively across all level.
• Self-motivated, honest, high integrity, courteous and helpful
• The ability to function well under pressure, prioritize matters and act on them accordingly
• The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame
• Able to work overtimes as and when role and responsibilities require it
• Manages time and resources well and demonstrates good organizational and leadership ability with strong negotiation, interpersonal and mediation skills with a positive attitude
• Needs to be culturally aware with good ethics, problem solving and strategic thinking competencies Continuously pursues to improve skills through on the job or external training.
• Understands the importance that parents play in our community, that education is the key proponent in the organization, and that we serve the students and parents.