Employee Relations and Engagement Manager at Deloitte

Job Description

On behalf of our client in the healthcare services sector, Deloitte is recruiting a highly skilled and experienced Employee Relations and Engagement Manager to join the organization in Abuja, Nigeria. This strategic role will be responsible for fostering positive employee relations, driving employee engagement, and ensuring a positive and productive work environment. The role involves managing employee inquiries, resolving conflicts, and implementing initiatives to enhance employee satisfaction and retention.

• Manage employee relations issues, including grievances, disciplinary actions, and performance management.
• Conduct investigations and resolve conflicts in a fair and timely manner.
• Develop and implement strategies to improve employee engagement and morale.
• Plan and execute employee events, such as team-building activities, social gatherings, and company picnics
• Support the implementation of performance management processes, including goal setting, performance reviews, and coaching.
• Identify and develop high-potential employees.
• Analyze employee turnover data to identify trends and root causes.
• Develop and implement change management strategies to minimize resistance and maximize adoption of new initiatives.
• Ensure compliance with employment laws and regulations, including equal employment opportunity, labor relations, and workplace safety.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field
• Master’s degree in human resources, Organizational Development, or a related field is an added advantage
• 10-12 years’ progressive experience in handling employee relations issues, including investigations, disciplinary actions, and conflict resolution
• HR certification (e.g., CIPM, SHRM or HRCI) or any relevant certificate
• Experience working in a global organization and managing employee relations across different cultures and time zones.