Current Openings at Unified Payment Services Limited

Job Objectives

• To lead and oversee the identification, assessment, management, and mitigation of operational risks across the organization.
• The role is responsible for developing and maintaining the operational risk management framework, ensuring that operational risks are effectively managed to safeguard the organization’s assets, reputation, and operations.

Duities andResponsibilities

• Develop and implement the operational risk management framework and strategy, ensuring that operational risks are effectively identified, assessed, and managed.
• Lead the identification and assessment of operational risks across all business units and processes.
• Oversee the development and execution of operational risk assessments, ensuring comprehensive identification of potential risks across the organization.
• Continuously monitor key operational risks, key risk indicators (KRIs), and risk trends, identifying emerging risks and areas of concern.

Key Performance Indicators
Operational Risk Management:

• Work closely with senior management to develop and implement risk mitigation strategies and ensure that operational risks are aligned with the organization’s risk appetite
• Monitor and report on operational risk exposure, ensuring that risk limits and mitigation strategies are in place and adhered to.
• Ensure that operational risks are considered in all key business decisions and that appropriate risk assessments are performed for new products, systems, and processes.

Risk Assessment & Monitoring:

• Lead risk assessment exercises and ensure the integration of operational risk assessments into business planning and decision-making processes.
• Provide guidance and oversight on business continuity, disaster recovery plans, and other operational risk-related strategies.

Compliance & Regulatory Requirements:

• Ensure that operational risk management practices comply with local regulations, industry standards, and internal policies.
• Monitor changes in regulatory requirements related to operational risk and ensure that the organization adapts its risk management practices accordingly.
• Ensure that operational risk frameworks are aligned with industry best practices and regulatory expectations, contributing to the organization’s compliance and audit readiness.

Requirements

• Education: University Degree in Risk Management, Finance, Business Administration, Accounting, or a related field.
• Experience: Minimum of 10 years’ experience in operational risk management, preferably in the financial services, banking, or payments industry.
• Professional Certifications: Certified Risk Manager (CRM) or Financial Risk Manager (FRM) is preferred.
• Operational Risk Management or related certifications would be an advantage.
• ISO 31000 Risk Management certification is also a plus.
• Others: Strong experience in Fraud Investigations
• Proven track record of leading risk management initiatives and implementing risk management frameworks within an organization.
• Experience in dealing with operational risks related to technology, processes, systems, and third-party vendors.

Key Competency Requirements:

• Knowledge: Knowledge of Microsoft office packages, data tools or statistical packages
• Ability to communicate effectively in speech and writing.
• Skill/Competencies: Strong understanding of operational risk management frameworks, risk assessment methodologies, and incident management.
• Proven ability to analyze complex operational risks and develop strategies to mitigate them.
• Leadership skills with the ability to manage and influence teams across the organization.
• Excellent communication and presentation skills, with the ability to engage senior management and stakeholders.
• Strong problem-solving skills and the ability to implement effective remediation plans.

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Job Objectives

• To be able to promptly identify, measure, monitor, manage, minimize and report risks that may impact negatively on the achievement of our business objectives in line with the enterprise risk tolerance and business strategy.
• Carry out unit-specific risk and control self-assessments, risk mapping, prevention of fraud, implementation of mitigation measures, business continuity and process improvement.

Duties and Responsibilities

• Operational risk assessment of all departments within the enterprise and the company subsidiaries.
• Internal control to ensure operational effectiveness and efficiency.
• Risk advisement for various departments as per new products, implementation, change requests and system integration with UP to mitigate operational, reputational, strategic and regulatory risk.
• Preparation of Operational Risk report to Senior Management.
• Work closely with other depts. within the organization to investigate and resolve alleged fraudulent incidents.
• Escalate issues with potential for negative industry and/or corporate exposure.
• Special investigation and review for suspicious scheme transactions

Other Responsibilities:

• Operational risk assessment of all departments in UP and other subsidiaries which involve evaluating the operations and activities of these departments to identify, assess, measure and mitigate risks.
• The staff will also assist in providing riskmitigating factors to the units involved, remediation options and process improvement ideas.
• Follow up with business units to design and implement controls and action plans to mitigate operational risk thereby ensuring the effective running of the enterprise business.
• Planning, managing, and providing ongoing support for the implementation of the company’s operational risk framework.
• Facilitate Risk and Control Self-Assessment (RCSAs) Workshop for business units while working closely with them to identify and monitor relevant Key Risk indicators.
• The staff will also assist business units in developing Key Risk Indicators (KRI) for all key risks in the business, creation and reporting of KRIs including thresholds in the risk dashboards.

Requirements

• Knowledge / Education: B.Sc Degree in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields.
• Strong experience in Operational risk assessment, analysis of business metrics and formulation of Key Risk Indicators.
• 3 - 4 years post NYSC experience.
• Knowledge of Microsoft office packages such as Word, Excel and PowerPoint Relevant Risk Management qualification (E.g. Certified Fraud Examiner – CFE, Certified Operational Risk Manager - CORM, Certified Information System Audit- CISA, Certified Risk, Manager – CRM, Professional Risk Manager – PRM, etc.) will serve as added advantages.

Skill / Competencies:

• Good analytical skills.
• Ability to communicate effectively in speech and writing.
• Good reporting skills and attention to details.
• Proven experience in maintaining internal & external relationships through strong interpersonal and team working skills.

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Job Description

• To oversee and manage the merchant onboarding process, ensuring all merchants meet Unified Payments’ risk managementstandards and regulatory requirements.
• This includes identifying potential risks, conducting due diligence, and ensuring merchants align with compliance, anti- money laundering (AML), and fraud prevention standards

Responsibilities
Merchant Risk Assessment & Due Diligence:

• Conduct comprehensive risk assessments for new merchants to evaluate financial stability, operational risks, and compliance with regulatory requirements.
• Ensure that the merchant onboarding processisin line with AML and Know Your Customer (KYC) regulations.
• Perform background checks and due diligence investigations to assess potential merchant risks.
• Review merchant documentation and contracts to ensure they meet regulatory, legal, and company standards. Compliance and Regulatory Management:
• Ensure that all merchants comply with internal policies, local regulations, and relevant industry standards.
• Work with regulatory authorities and internal stakeholders to ensure the merchant onboarding process adheres to compliance guidelines.

Ongoing Monitoring & Reporting:

• Conduct regular monitoring of onboarded merchants to ensure continuous adherence to compliance requirements and risk management practices.
• Prepare and present risk reports related to merchant onboarding for senior management and key stakeholders.
• Support the audit process by providing necessary documentation and reports for internal and external audits.

Stakeholder Engagement & Communication:

• Collaborate with cross-functional teams to ensure efficient merchant onboarding processes and risk management.
• Communicate with merchants regarding risk management requirements, ensuring a clear understanding of compliance expectations.
• Serve as a point of contact for merchant inquiries related to the onboarding process and risk management guidelines

Requirements

• Education: University Degree in Finance, Risk Management, Business Administration, or related field.
• Professional Memberships (Mandatory):Certified Risk and Compliance Management Professional (CRCMP) or equivalent is preferred.
• Certified Anti-money Laundering Specialist (ACAMS) or equivalent certification is an added advantage.

General Experience:

• A minimum of 2 years of relevant experience in risk management, merchant onboarding, or compliance roles, preferably within financial institutions or the payments industry.
• Strong understanding of AML, KYC regulations, and fraud prevention practices.
• Experience in conducting due diligence and risk assessments during the merchant onboarding.