BrandCo's core focus is to identify high-street brands that appeal to the urban African consumer and offer these through world class retail experiences. We take time to understand a brand's offering and how it can be tailored to consumer's shopping habits and preferences in our target markets. Through our dedicated customer service and unique product range w...
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This is a full-time, on-site role for an E-commerce Operations Manager located in Lagos State, Nigeria.
The Ecommerce Operations Manager will oversee daily e-commerce operations, coordinate with logistics partners, and ensure the accuracy of product listings.
This role includes analyzing sales data, optimizing the online shopping experience, and responding to customer inquiries.
The E-commerce Operations Manager will also collaborate with marketing and IT teams to enhance website functionality and user experience.
Qualifications
A Bachelor’s Degree in Business Administration, Marketing, Economics, Finance, or a related field.
A master’s degree (e.g., MBA) is an added advantage.
6–8+ years of experience in commercial or sales roles.
Experience in e-commerce operations, inventory management, and logistics coordination.
Skills in sales data analysis and product listing accuracy.
Proven experience in leading and managing high-performing teams.
Demonstrated success in driving revenue growth.
Strategic thinking and strong business acumen.
Deep understanding of market trends and customer behaviours.
Strong negotiation, communication, and relationship-building skills.
Customer service management and collaborative skills.
Excellent communication and problem-solving skills.
Familiarity with e-commerce platforms and technologies.
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