Digital Business Analyst at AIICO Insurance

Job Description

• The Digital & Business Transformation Division is seeking to recruit a Digital Business Analyst.
• The successful candidate will be meeting with clients to identify and discuss key business areas and processes that require improvement.
• Subsequent duties include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with client expectations.
• To ensure success as a process analyst, you should have detailed knowledge of business workflows, excellent communication skills, and a highly adaptable approach. Ultimately, a top-class process analyst can identify and develop process strategies that meet and exceed client expectations.

FUNCTIONS & RESPONSIBILITIES

• Meeting with clients to discuss areas of focus and improvement within the business.
• Conducting site visits to analyze equipment and established processes.
• Interviewing staff and management to determine the efficacy of personal.
• Gathering and processing data to identify process performance areas.
• Designing workflow and process strategies to improve business performance.
• Creating and presenting process reports for client approval.
• Overseeing the implementation of revised company processes and workflows.
• Monitoring the efficacy of updated workflows.
• Staying up to date with the latest business practices and technologies.

QUALIFICATIONS

• Bachelor's degree in business, economics, accounting, or similar./li>
• 5+ years' experience as a process analyst./li>
• Proven portfolio of completed projects./li>

SKILLS / COMPETENCE REQUIREMENTS

• Advanced understanding of business functions, workflows, and processes..
• Excellent written and verbal communication skills
• Detailed knowledge of workflow and process control software.
• Analytical and problem-solving skills.
• Good interpersonal and interviewing skills.
• Experience with team management.