Digital and Technology Manager at Champion Breweries

• The Digital & Technology Manager is responsible for leading the digital strategy. IT operations, cybersecurity. and IT transformation initiatives across the organization.
• This role drives innovation, operational efficiency, and digital maturity by leveraging SAP ERP, emerging technologies and data analytics.
• The incumbent will also lead the development of the company's e-commerce platform and ensure robust IT infrastructure, cybersecurity. and master data governance.

Key Responsibilities

• Develop and implement a comprehensive digital transformation roadmap aligned with business objectives.
• Champion a digital-first culture and lead initiatives in automation. JOT. AI. and cloud
• Drive the setup and growth Of the cornsxlnys e-commerce operations.
• Define and maintain the IT infrastructure strategy. architecture, and roadmap.
• Align IT initiatives with global standards and local business needs
• Manage the strategic and annual IT budget and ensure cost-effective technology investments.
• Oversee administration and support Of the SAP S/4HANA (or ECO landscape, including system upgrades. patching , and performance optimization.
• Coordinate with functional teams and external consultants on SAP rollouts. custom developments (WRICEF objective i.e. Workflow. Reports. Interfaces, Conversions. Enhancements. Forms). and integrations.
• Ensure data integrity, compliance. and user training across SAP modules (e.g. Fl/CO. MM. SD).
• Manage SharePoint workflows and coordinate with the website manager for content updates.
• Establish and enforce master data governance policies and standards across all business units.
• Oversee the creation, maintenance, and quality control Of master data (e.g„ materials. vendors. customers. chart Of accounts).
• Manage on-premises and cloud infrastructure (VMware/Hyper-V. storage. backup. OR).
• Administer Microsoft 365. Active Directory, Exchange. Teams. SharePoint, Intune. and Azure AD.
• Implement & enforce policies for software lifecycle managernent and licensing compliance
• Design. deploy and maintain LANIWAN/Wi•Fi networks. firewalls. VPNs. and remote access networks to ensure optimal performance and reliability across all sites
• Lead the enterprise-wide cybersecurity program, including policy & procedure development, standardizing, and enforcement. threat detection, and incident response.
• Implement and monitor endpoint protection, vulnerability scanning, intrusion prevention, and user access controls.
• Ensure compliance with relevant regulations and industry standards (e.g.. National Information
• Technology Development Agency (NITDA), ISO 27001 for information security management Systems (ISMS)).
• Conduct regular cybersecurity awareness training and audits.
• Collaborate with business units to understand IT needs and deliver tailored solutions.
• Lead change management efforts and user training for new systems and processes.
• Provide technical and procedural support to all users.
• Monitor Active Directory and manage user accounts via Microsoft Exchange.
• Identify training needs and deliver relevant IT training programs.
• Manage relationships with third-party vendors. consultants. and Service providers in line with established company procurement procedure and policies.
• Establish KPIs and SLAs for I T services; monitor performance arri drive improvements.
• Ensure that IT policies. procedures. and controls align with internal standards and regulatory requirements.
• Support internal audit by providing documentation and access to systems.
• Identify and assess technology-related risks (eg cybersecurity. data loss. system downtime).
• Implement and monitor controls to mitigate these risks. Maintain logs and access controls for critical systems,
• Ensure proper user access management and segregation Of duties.
• Document and control changes to IT systems and infrastructure.
• Oversee backup procedures and disaster recovery plans.
• Prepare systems and documentation for internal & external audit reviews
• Ensure proper closure Of all identified audit gap by internal & External auditor
• Lead. mentor. and evaluate IT staff; foster a culture Of accountability and innovation.
• Manage third-party vendors and service providers: negotiate contracts and monitor SLAs.
• Establish and report on IT KPIs and drive continuous improvement
• Create. develop. and foster strong professional relationships within the organization.
• Promote teamwork and drive cross-functional learning where required.
• Provide inspiring leadership to direct reports, addressing their development needs and coaching them for effective execution Of operational activities.
• Set realistic yet stretching targets and monitor staff performance. providing regular feedback, including mid- and end-year appraisals.
• Develop team members according to the company Learning philosophy, engaging in personal development plans and seeking career development Opportunities
• Conduct regular performance reviews for all team members, following the Performance cycle

Reoort Line

• The Digital & Technology Manager, will report to the Finance Director

Qualification

• Bachelor's degree in computer science. Information Technology or any other related field.
• Master's degree is an added advantage.

Preferred Certifications:

• SAP Certified Technology Associate (e.g., S/4HANA).
• Cisco (CCNA/CCNP), Microsoft (MCSA/MCSE/Azure Administrator).
• Certified Information Systems Security Professional (CISSP) or ISO 27001 Lead Implernenter.
• Familiarity with Lean, Six Sigma. or Agile is a plus.

Experience:

• 8-10 years of progressive experience in IT leadership and operations
• Minimum of 3 years managing SAP environments and enterprise IT infrastructure especially within a manufacturing environment.
• Demonstrated success in leadin lar e-scale IT transformation 0 ts

Required Skills & Competencies

• Strong proficiency in SAP Basis administration (S/4HANA or ECO. Microsoft 365.
• Windows Server, and Azure Services.
• In-depth knowledge of network infrastructure (Cisco. Juniper), firewalls. VPNs. and WAN/MPLS.
• Hands-on experience with virtualization platforms (VMware, Hyper-V). storage systems. and disaster recovery solutions.
• Solid understanding Of cybersecurity frameworks, tools (eg SIEM. IDS/IPS), and
• compliance standards (e.g., ISO , NITDA).
• Strategic thinker with excellent analytical. communication. and problem-solving abilities.
• Proven ability to lead cross-functional teams. manage vendors. and drive IT service excellence.
• Skilled in translating complex technical concepts into actionable business insights
• Good Reporting Skills such as Data Analytics