Design Director - Commercial (Remote) at Andela

About the Role

• Andela is looking for an entrepreneurial leader who can build a Design Practice to help deploy Design Talent and Solutions for our global clients.
• You will be responsible for using your expertise with digital design solutions to generate a collection of offerings, create a go-to -market plan, and develop strategic partnerships in the space.
• Working closely with the leadership team you will identify areas of growth, lobbying for investment and resources when necessary.
• We are looking for someone who has a strong customer-centric philosophy combined with a growth mentality.
• You'll maintain and develop operational rigour by implementing effective and repeatable processes to successfully scale our business. In doing so, you’ll work closely with the Heads of Enterprise and SMB and a number of other functional leaders across Sales, Marketing, and Talent.

Responsibilities

• Work directly with clients to understand, document, and clarify needs related to product design, and provide Talent/solutions to those clients.
• Influence product strategy for the design portfolio of products/solutions and make a strong impact on execution and quality of services.
• Build relationships with cross-functional team members and executives, effectively communicating process, goals and vision for the Design Practice.
• Working closely with our Enterprise and SMB Client Services, Sales, Marketing, Product and Talent teams, you will own the strategy and execution for driving growth demonstrating Design talent/solutions. 
• The teams you will work with:
• Enterprise and SMB Leadership: Strategy and Go to Market.
• Talent: Assess the Supply, forecast the capabilities required.
• Marketing: Go to Market plan, Outbound Strategy, Thought leadership and Content generation
• Client Services: Identify the opportunities to deploy additional Design capabilities including but not limited to UI, UX, and Product Design talent solutions
• Sales: RFPs, RFIs, Proposals, Solution Design
• You will own the full P&L for the Design portfolio, including annual budgeting and planning, headcount planning and G&A spend.
• You will provide regular forecasting on monthly and quarterly growth for the business.
• Engage with resources within our Talent network to develop implementation accelerators that will differentiate us in the market.

Requirements

• 10+ years of customer-facing experience, preferably in agencies.
• 3+ years in a leadership role at an Agency or Consulting.
• 5+ years working in the Design space (UI, UX, Product Design).
• Experience leveraging an existing client base to drive portfolio growth
• Must demonstrate strong project management experience across a diverse business base.
• Experience with managing a $10 Mn+ business growing over 50% each year
• High EQ with empathetic/servant leadership style and strong critical thinking
• Experience operating cross-functionally to drive pivotal initiatives that impact product roadmap and general business direction.
• Highly strategic problem solver, able to inform our Global GTM motion on where to invest in product and Geo expansion
• Proven ability to hit and exceed revenue goals on a consistent basis and a deep forecasting background.
• Comfortable presenting to C-level decision-makers as well as to VPs of design/product/marketing/digital.
• You have the ability to network inside and outside the company to obtain the resources and information you need to drive an initiative.
• You have a proven track record for working well across teams and with external partners to solve hard problems; you are a model for intra-company collaboration
• You have a passion for talent marketplaces and remote work; previous marketplace experience and/or software engineering industry experience is highly valuable.

Benefits

• Fully Remote work culture - we hire globally and all of our roles are fully remote!
• Bring your own device stipend - buy your own laptop with funds from Andela
• Quarterly work from home stipends
• Flexible working hours
• Equity (as a part of compensation package)
• Healthcare, 401k / pension (US only)
• Andela Affinity Groups
• Growth & development paths
• Generous Paid Time Off, Parental Leave, Compassionate Leave
• And more to come! We're on a journey to reimagine global benefits at Andela