Customer Services Representative at Brint School

Key Responsibilities

• Respond promptly and professionally to student and parent inquiries via email, phone, or chat.
• Provide accurate information about courses, programs, and school services.
• Assist with troubleshooting technical issues and resolving concerns efficiently.
• Maintain detailed records of customer interactions and feedback for reporting purposes.
• Uphold the school’s commitment to excellent customer service.

Qualifications and Skills

• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• A professional and customer-focused demeanor.
• Ability to work effectively in a fast-paced environment.
• Previous experience in customer service is preferred but not mandatory.