Customer Service & Social Media Manager at Fordeo Foods

Job Description

• You will manage and create content for our social media accounts and website using basic phone photography and writing skills.
• You will also post content, respond to customer inquiries via social media and emails as well as coordinate deliveries to locations within Lagos.

Requirements

• Understanding of Social Media & Content Creation
• Phone Photography and communication Skills
• Can work without supervision and under pressure
• Can politely upsell customers with the right language.

Additional Advantage:

• Has basic information and knowledge of Bakery Products and Food.
• Previous experience in customer service
• Can effectively use Canva and other Online Design Tools for Design.
• Excellent verbal and written communication skills. This is Crucial.
• Attention to Details and Social/ Emotional Intelligence.
• Excellent Organizational and Interpersonal Skills
• Excellent Social Media and IT skills.