Clinix is leading diagnostic services provider offering a full range of diagnostic and a host of remedial solutions. Clinix is equipped with all modern diagnostic amenities of international standards; we are known for our ability to present accurate results at reasonable rates, with quick turnaround times.
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This is a full-time on-site role for a Customer Service Manager at Clinix Healthcare in Lagos.
The Customer Service Manager will be responsible for overseeing customer satisfaction, managing customer service operations, providing support to customers, utilizing analytical skills to assess performance, and maintaining effective communication with clients.
Qualifications
Minimum of four years post nysc experience
Customer Satisfaction, Customer Service Management, and Customer Support skills
Analytical Skills
Effective Communication skills
Proven experience in managing customer service teams
Ability to identify and implement process improvements
Strong organizational and leadership skills
Bachelor's degree in Business Administration or related field
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