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The Maersk Group is a worldwide conglomerate and operates in some 130 countries with a workforce of over 89,000 employees. In addition to owning one of the world’s largest shipping companies, Maersk is involved in a wide range of activities in the shipping, logistics, and the oil and gas industries.
Opportunity
Maersk is looking for a candidate to take up the role of a Customer experience Agent in Lagos, Nigeria. This position would involve Delivering a superior Customer experience to our customers, Proactively identifying issues and mitigating them, and ensuring issues raised are resolved quickly. The position holder will also be in charge of closely collaborating with other teams, acting as the first point of contact for customers, and actively building strong relationships with customers.
This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.
Main Responsibilities:
Key Requirements:
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