Customer Care Representatives (Morning and Night Shifts) at Mysuredeal Online Store

Mysuredeal Online Store located in Ikeja, Lagos is recruiting suitably qualified candidates to fill the position below

Job Title: Customer Care Representative for Morning & Night Shift Job

Location: Ikeja, Lagos
Employment Type: Full-time/
Gender: Female
Age: 20-27 Years

Responsibilities

• Manage incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Online customer management and ability to resolve issues.

Basic Requirements

• Minimum of OND Qualification

Salary: N50,000 / Month.