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  • Posted: Mar 2, 2021
    Deadline: Mar 30, 2021
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    OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
    Read more about this company

     

    Contact Centre Agent (Hausa Speaking Agent)

    Location: OPEBI IKEJA LAGOS MAINLAND

    Job Description

    • Build customer interest in the service and product offered by the company
    • Educate customer on new and existing products on the network
    • Effective and professional Brand cross selling of company products & services
    • Deliver world class customer service by cross selling with vibrancy and personal confidence
    • Provide accurate product information and serve as a knowledgeable resource for customer
    • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
    • Follow through on commitments made to customers in the course of selling.

    Qualification

    • Interested candidates should possess a B.A/B.Sc/HND/OND/NCE/B.TECH, qualification.
    • Candidates Must have completed (NYSC)
    • Candidate must reside within or around Opebi Axis
    • Applicant must have good communication skill
    • Applicant must be fluent in Hausa Language
    • Applicant must be Computer Savvy
    • Applicant must have a good persuasive skill

    SALARY RANGE N45,000 - N50.000

    Method of Application

    Interested and qualified candidates should forward their CV to: Recruitment@outcess.com using the position as subject of email.

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