Contact Centre Agent (Hausa Speaking Agent) at Outcess Solutions Nigeria Limited

Location: OPEBI IKEJA LAGOS MAINLAND

Job Description

• Build customer interest in the service and product offered by the company
• Educate customer on new and existing products on the network
• Effective and professional Brand cross selling of company products & services
• Deliver world class customer service by cross selling with vibrancy and personal confidence
• Provide accurate product information and serve as a knowledgeable resource for customer
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
• Follow through on commitments made to customers in the course of selling.

Qualification

• Interested candidates should possess a B.A/B.Sc/HND/OND/NCE/B.TECH, qualification.
• Candidates Must have completed (NYSC)
• Candidate must reside within or around Opebi Axis
• Applicant must have good communication skill
• Applicant must be fluent in Hausa Language
• Applicant must be Computer Savvy
• Applicant must have a good persuasive skill

SALARY RANGE N45,000 - N50.000