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  • Posted: Mar 7, 2023
    Deadline: Not specified
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    Trainlance is a platform for employers to find top talents for remote and onsite marketing and operations roles.
    Read more about this company

     

    Community Manager

    JOB BRIEFS

    An Industry Leading company, with coworking spaces and a tech hub, is looking for a talented Community manager to help grow their community by creating a great member experience while executing PR, front of the office, events, and operational tasks with excellence.

    RESPONSIBILITIES

    • Answer customers’ questions and provide information on all company services including co-working, social and lifestyle services
    • Respond to all inbound/walk-in calls/inquiries and forward on to relevant parties as and when applicable
    • Complete membership transactions and onboard paid members with access cards and other needed tools.
    • Process new member applications and fees· Provide concierge services inclusive of mail handling, member services etc.
    • Provide dedicated support to ensure all secretarial and administrative tasks are handled efficiently and effectively· Liaising with management and staff regarding administrative matters.
    • Keeping track of occupancy and payment records including and not limited to invoicing daily transactions and managing petty cash.· Raising requisitions for expenditure
    • Overseeing the maintenance, repair, and replacement of office equipment and furniture.
    • Scheduling and managing meetings, conferences, workshops, and special events.
    • Making travel arrangements, coordinating conference calls, and handling RSVPs for events.
    • Maintaining confidentiality with sensitive information and correspondence.
    • Co-create events and ensure there is a good balance of education, member appreciation, and lead-generating/sales-related events
    • Create a collaborative environment amongst our members through events and personal introductions in line with profit objectives.
    • Create a friendly environment to facilitate high member satisfaction

    REQUIREMENTS

    • A minimum bachelor’s degree in a Social Science·
    • 3 years of Administrative/relevant work experience·
    • Have excellent interpersonal and communication skills – friendly, diplomatic and assertive when required·
    • Have Exceptional organizational and multi-tasking skills·
    • Can work under your own initiative·
    • Have a keen eye for detail with an ability to see the bigger picture·
    • Have a strong sense of need for achievement of goals and successes·
    • Demonstrated project management skills·
    • Highly technically capable.
    • Able to understand and work with the variety of hardware and software applications that our space depends on·
    • Experience managing corporate social media campaigns· Experience with written content generation in a business environment and basic graphic design skills are a plus·
    • Passion for our entrepreneurial community

    Method of Application

    Kindly send your CV with the subject of the mail to talents@trainlance.com

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