Analyze repayments to identify employers and employer heads' contribution to non-performing loans (NPL) and give recommendations to improve asset quality.
Track collection performance to ensure it remains under the legal threshold.
Maintain accurate records of all collection and recovery actions.
Manage and ensure efficiency of recovery processes.
Initiate legal or other recovery actions against defaulters.
Review the company's debtor list.
Contact customers and inform them of their overdue bills.
Maintain customer payment records.
QUALIFICATIONS AND REQUIREMENTS
Proven experience in debt collection and recovery.
Strong negotiation and communication skills.
Understanding of legal requirements related to debt collection.
High level of discretion and judgment.
Bachelor’s degree in Finance, Business Administration, or related fields.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of repayment plans and accounting procedures.
Gmail
Yahoomail