Client Service Executive at Pivotage Consulting

Our client, a content and creative agency that focuses on creating captivating brand experiences that resonates and deepens brand loyalty is currently seeking to grow its team by hiring the services of:

Ref No: CSE/1001/IMM
Location: Lekki, Lagos
Type: Full Time
Career: Mid-level

Job Responsibilities
The key responsibilities for this role include:

• Ensuring that the client's needs, requirements and expectations are met in line with the agency’s contractual obligations.
• Business development – Sourcing for new client and creating opportunities for revenue generation from existing clients.
• Providing strategic direction for the yearly client brand plan development and deliverables.
• Actively participate in the development of new business pitch(es) and presentations ensuring optimum productivity and success
• Planning, coordinating, and directing marketing communications campaigns for the agency’s clients.
• Attending client meetings with the Client Service Executive or Managing Partner to discuss and determine communications/advertising requirements and budgetary limitations, utilizing knowledge of product or service to be advertised, media capabilities, and audience characteristics.
• Working alongside colleagues i.e. graphic/design artists, copywriters, photographers, and other media-production specialists to prepare excellent creatives for client briefs
• Ensuring that the quality of all copy and design deliverables are error-free and meet required standards for creative excellence
• Carrying out research, writing and editing of copy across a range of products, brands and subjects for the agency’s clients within agreed timelines.
• Ensuring all processes involving regulatory bodies including APCON, are conducted and concluded
• Contributing to brainstorming and idea generation based on understanding of the brief and the client’s strategic and marketing objectives

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities and activities may change at any time with or without notice.

Job Requirements

• BSc, BA, or HND Holder degree in a relevant discipline.
• Minimum of 3 - 5 years cognate experience in similar role.
• Excellent people management skill.
• Ability to come up with creative marketing strategies for clients.
• Candidate must be resourcefulness and adaptable
• Must have proficient knowledge/experience of digital marketing.
• Strong attention to detail.
• Ability to communicate clearly and concisely; both verbally and in writing.
• Ability to carry out adequate research.