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  • Posted: Nov 22, 2021
    Deadline: Dec 6, 2021
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    EL-Lab Medical Diagnostics and Research Center is one of the leading indigenous medical diagnostic centres in Nigeria. Established in 1998 and with our key Diagnostics Complex situated in Festac Town, Lagos, Nigeria, we offer state-of-the-art medical diagnostic services to patients in Lagos and environs. The Center is one of the most comprehensive diagnostic facilities in Lagos and meets international standards.
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    Client Service Executive

    Location: Festac Town, Lagos

    Responsibilities

    • Proper data entry of patient information and payments on Laboratory Information System in an accurate and timely manner
    • Follow through with customer inquiries, investigate and resolve customer complaints in a timely manner, and escalate when necessary.
    • Communicate with customers in a courteous, friendly, and professional manner
    • Inquire, clarify, and confirm customer requirements and understanding of the solution
    • Notify clients of test results in a timely and accurate manner

    Requirements

    • Candidates should possess a Bachelor's Degree with a minimum of 1-year post-NYSC experience.
    • Must be a fast learner
    • Applicants must be patient-friendly and have client-care etiquette.
    • Applicants must reside around Surulere and its environs.
    • Must have good communication skills
    • Must be computer literate.

    Method of Application

    Interested and qualified candidates should send their Applications with CV to: joy.asuquo@el-lab.org using the Job Title as the subject of the email.

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