Client Service Executive at Josiah Fidel Consulting

Job description :

• Ensures that all contacts with clients (e-mail, walk-in center, SMS or phone) provides the client with a personalized customer service experience of the highest level
• Assists in helping clients track their parcels and provide helpful information as required
• Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Manages administrative duties assigned by the human resources and admin manager in an effective and timely manner
• Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information are supplied to clients when they make enquiries etc

Location(s) where successful applicants will be working:

Island and Mainland

Gender:

Female

Qualities:

• Friendly
• Cool headed
• Good tempered

Specific requirements:

• Meticulous
• Intelligent
• Street smart
• Can multitask

Competencies

• Knowledge of the computer
• Knowledge in social media (instagram, twitter, facebook etc)
• Microsoft excel proficiency
• People management skills (a big must have!)

Resumption date of successful applicant(s):

July

Monthly salary range for successful applicant(s):

N50, 000/month