Chief Operating Officer at Owens and Xley

Responsibilities

• Develop and execute strategic plans to drive business growth, revenue, and market expansion.
• Lead and oversee departmental heads, ensuring alignment with company goals.
• Monitor performance metrics and optimize strategies for continuous improvement.
• Identify market opportunities, partnerships, and growth channels.
• Drive cross-functional collaboration across operations, sales, finance, HR, and creative teams.
• Analyze customer insights, sales data, and market trends to guide business decisions.
• Lead growth-focused projects from planning to execution.
• Allocate resources efficiently to maximize ROI and operational effectiveness.
• Support development of internal systems, processes, and scalable policies.
• Represent the brand in external meetings, partnerships, and investor discussions.
• Define and maintain the brand’s creative identity and oversee design, campaigns, and visuals.
• Mentor and guide creative, operational, and sales teams to enhance performance and innovation.
• Ensure smooth coordination between sales, production, and operations, maintaining quality standards.
• Track order fulfillment, inventory, and production to meet timelines and customer expectations.
• Identify inefficiencies, implement process improvements, and prepare regular performance reports.

Requirements:

• Bachelor’s degree in Business Administration, Fashion Management, or a related field; MBA or advanced degree is a plus.
• 7–10 years of experience in senior operational, creative, or growth-focused roles within fashion or retail.
• Proven leadership skills with experience managing cross-functional teams.
• Strong strategic thinking, analytical, and problem-solving abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to drive business growth, optimize operations, and manage multiple projects.
• Deep understanding of fashion production, quality control, trend analysis, and merchandising.
• Proficient in Microsoft Office and business reporting tools.
• Customer-focused and capable of fostering a high-performance culture.
• Ability to thrive in a fast-paced, evolving environment while maintaining operational excellence.