Chief Operating Officer (COO) at Smile 360 Dental Specialists

Position Overview: 

• Smile360 is seeking a dynamic and experienced Chief Operating Officer (COO) to join our  leadership team.
• The COO will play a pivotal role in overseeing the day-to-day operations of  the dental hospital, ensuring efficiency, quality, and patient satisfaction. The ideal candidate  will have a strong background in healthcare operations, strategic planning, and leadership. 

Responsibilities: 

Operational Leadership: 

• Oversee and optimize all operational aspects of the dental hospital, including patient services, clinical operations, and support functions. 
• Collaborate with department heads to ensure seamless coordination and communication across different departments. 

Strategic Planning: 

• Work closely with the CEO and other executives to develop and implement strategic plans that align with the organization's mission and goals. 
• Identify opportunities for growth, process improvement, and cost optimization. 

Quality Assurance: 

• Establish and monitor key performance indicators (KPIs) to measure the quality of patient care, operational efficiency, and overall hospital performance. 
• Implement and enforce quality assurance protocols to maintain high standards of healthcare delivery. 

Financial Management: 

• Collaborate with the CFO to develop and manage the hospital budget, ensuring financial sustainability and resource allocation. 
• Implement cost-effective measures without compromising the quality of patient care. 

Team Development: 

• Lead, mentor, and develop a high-performing team of healthcare professionals and administrative staff. 
• Foster a positive and collaborative work environment that encourages continuous learning and improvement. 

Regulatory Compliance: 

• Ensure the hospital complies with all relevant healthcare regulations, standards, and licensing requirements. 
• Stay informed about industry trends, regulations, and best practices.  

Qualifications: 

• Proven experience as a COO or in a senior operational leadership role within a healthcare  setting, preferably in a hospital or dental healthcare environment. 
• Strong understanding of healthcare operations, strategic planning, and financial  management. 
• Excellent leadership and interpersonal skills with the ability to inspire and motivate a  diverse team. 
• Demonstrated success in implementing process improvements and optimizing operational efficiency. 
• Knowledge of healthcare regulations and compliance requirements. 
• Exceptional communication and decision-making skills. 

Education: 

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field. 
• Master's degree preferred.