Jobs at Cobranet Limited

Key Responsibilities

• Conduct fiber installations, splicing, and terminations for customer premises and network infrastructure.
• Perform live fiber ring cuts with minimal service disruption.
• Test and certify fiber connections using industry-standard equipment (OTDR, power meters, etc.).
• Ensure proper bonding, grounding, and fiber protection according to technical standards.
• Maintain accurate records of fiber routes, splicing schedules, patch panels, and termination points.
• Support network deployment, acceptance, and commissioning efforts in collaboration with engineering teams.
• Troubleshoot and resolve fiber faults or performance issues in a timely manner.
• Monitor fiber-related alarms and take appropriate corrective actions.
• Maintain tools and ensure proper safety procedures during field operations.
• Provide detailed reports and feedback to technical leadership on field conditions and service quality.

Requirements

• B.Sc or HND in Electrical / Electronic Engineering, Computer Engineering, Telecommunications, or a related field.
• Industry certifications such as FOA Certified Fiber Optic Technician, CCNA, or CompTIA Network+ are an advantage.
• Minimum of 4 years hands-on experience in fiber optics installation, splicing, testing, and troubleshooting.
• Competence in using tools such as OTDRs, fusion splicers, power meters, and fiber identifiers.
• Strong understanding of Cisco switching and routing configuration and troubleshooting.
• Experience with multi-vendor telecommunications equipment and integration.
• Knowledge of metro fiber, PON, and OSP infrastructure.
• Proficient in maintaining documentation of fiber networks.
• Strong interpersonal skills, with the ability to work both independently and within a team.
• Flexibility to work outside regular hours including night shifts and weekends as needed.

Additional Requirements:

• Must be a Nigerian citizen.
• Physically fit and able to work at heights, in confined spaces, and in varying environmental conditions.
• Valid driver’s license
• Must be proactive, detail-oriented, and possess excellent diagnostic and problem-solving skills.

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Job Description

• A Credit Control Manager or Credit Manager or Accounts Receivable Manager is responsible for managing a team that recovers unpaid debt/money/outstanding owed to the organisation.
• The debts may be fromeither business (commercial collection) or individuals (consumer collection).
• The credit function plays a vitalrole in the finance department to ensure that invoices are paid on time to assist the organisation.

Responsibilities
The Credit Control Manager role will perform a wide range of duties and responsibilities.
These may include, but are not limited to:

• Managing a team of Credit Control Officers
• Formulation of the company's credit policy to mitigate unnecessary risk
• Reviewing credit applications and credit references to set credit limits and ensure credit worthiness
• Preparing journal entries, credit notes and assisting with month end
• Review and report on Aged Debtors
• Regularly meet and negotiate terms with third party debt collection agencies
• Manage write-offs, bad debt provisions and setting up of payment plans
• Assisting the broader accounts team
• Regularly reviewing the process and procedures to reduce debtor days.

Requirements
The more common skills and attributes that are needed for this role may include:

• At least 5 years experience in Credit and receivables and accounting domain
• Previous experience of end-to-end credit controland accounts receivable processes
• Working knowledge of Credit law
• Staff management experience
• Accounting and reconciliation
• Strong written and verbal communication skills especially during difficult customer negotiations
• Ability to build relationships with multiple internal and external stakeholders
• Ability to multi-task
• Intermediate computer software skills, including Excel and other accounting packages.

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Key Responsibilities
Installation and Configuration:

• Attending to customer premises to install and configure ISP services, including internet connectivity, routers, modems, and other networking equipment.
• Follow installation guidelines, technical specifications, and company procedures to ensure accurate setup and connectivity.
• Test and verify the performance of installed services to ensure they meet the desired speed, reliability, and quality standards.
• Educate customers on the proper use and maintenance of the installed equipment and services.

Troubleshooting and Issue Resolution:

• Diagnose and resolve technical issues related to network connectivity, equipment malfunction, or service disruptions.
• Respond to customer complaints or service requests in a timely manner and provide effective solutions to address their concerns.
• Collaborate with internal teams, such as coordinators, network operations and support, to escalate and resolve complex issues when necessary.
• Maintain detailed documentation of customer interactions, service requests, and problem resolutions.

Customer Service and Communication:

• Interact professionally and courteously with customers, ensuring a positive customer experience during the installation process.
• Communicate technical information to customers in a clear and understandable manner, addressing any questions or concerns they may have.
• Provide recommendations for improving network performance, equipment upgrades, or additional services based on customer requirements and industry best practices.
• Collaborate with sales teams or account managers to gather customer feedback and identify opportunities for upselling or cross-selling services.

Quality Assurance and Compliance:

• Ensure installations are completed according to company standards, policies, and regulatory requirements.
• Perform regular audits and quality checks on installed services to identify any deficiencies and implement corrective actions.
• Stay updated with industry trends, emerging technologies, and best practices related to ISP installations to enhance service delivery and customer satisfaction.

Qualification and Skills

• High school Diploma or equivalent; technical certifications or Degree in a related field is a plus.
• Proven experience in network installations, preferably within an ISP or telecommunications environment.
• Strong knowledge of networking concepts, protocols, and equipment, such as routers, switches, modems, and cabling.
• Proficiency in troubleshooting network connectivity issues and resolving technical problems.
• Familiarity with various operating systems (Windows, Linux, macOS) and network diagnostic tools.
• Excellent communication and customer service skills to interact effectively with customers and internal teams.
• Ability to work independently, prioritize tasks, and meet deadlines in a field environment.
• Valid driver's license and willingness to travel to customer sites as required.
• Physical ability to lift and move networking equipment during installations.

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Job Summary

• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications Technology
• Cisco CCNA/CCNP certification.
• Knowledgeable to Manage Cisco switches
• Interested candidates must be able to work on a 24/7 shift Rotation

Job Description

• Perform general “system administration” tasks on all elements of the network
• Discover problem areas which could negatively impact system performance or customer satisfaction
• Pro‐actively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Manage problem resolution using network monitoring/management tools
• Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

• Education and qualifications: BSc / HND in Computer Engineering/Telecommunications

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Job brief

• We are looking for a high-performing Snr. Sales Executive to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative
• You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Prospecting for new sales and opportunities
• Achieving growth and hitting sales targets by successfully managing available resources
• Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure it’s strong presence
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while beingfully aware of new products and competition status
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Manage customer portfolio to maximize relationship building opportunities.

Requirements

• BSc / MSc Degree in Business Administration or a related field; certification in sales or marketing will bean asset
• Successful previous experience as a sales representative, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Proven working experience as a project administratorin the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent verbal and communication skills with proficiency in English Language
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Well-organized and responsible with an aptitude in problem-solving
• A team player with high level of dedication.

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Job Summary

• A Marketing and Communications job description involves developing and executing Communication and Marketing strategies to promote a company's brand, products, or services.
• Key responsibilities include creating content for various channels, managing social media, analyzing campaign performance, and collaborating with other teams.
• This role requires strong writing, creative, and analytical skills to ensure consistent messaging and engagement with the target audience.

Key Responsibilities

• Strategy development:Create and implement comprehensive marketing and communications plans that align with business goals.
• Produce compelling content for a range of platforms, including websites, social media, email, video, and print.
• Campaign management: Plan, execute, and optimize marketing campaigns, including paid search and social media advertising.
• Social media management: Manage and maintain the company's social media accounts and content.
• Performance analysis: Track and analyze key metrics to measure the effectiveness of campaigns and identify areas for improvement.
• Cross-functional collaboration: Work closely with other departments, such as sales, product management, and creative teams.
• Market research: Conduct market research to understand audience preferences and competitor activities.
• Brand consistency: Ensure consistent messaging and brand standards across all communications.

Required skills and qualifications

• Minimum of a Bachelor’s Degree or its equivalent in Marketing, Mass Communication or any related course.
• Minimum of 5 years Cognate Experience as a Marketing and Communication Officer is a MUST. Experience in an ISP is an added advantage.
• Excellent communication skills: Strong written, verbal, and visual communication abilities, with meticulous attention to detail and proofreading skills.
• Creative and strategic thinking: Ability to develop creative content and strategic plans.
• Analytical skills:Experience with data analysis to track performance and optimize campaigns.
• Technical proficiency: Familiarity with social media platforms, content management systems (like WordPress), and analytics tools (like Google Analytics) is often required.
• Project management:Ability to manage multiple projects and deadlines.
• Team player: Ability to collaborate effectively with internal and external stakeholders.

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Job Description

• We are looking for an experienced and well-organized Service Delivery Supervisor to provide the necessary support to the field sales team.
• The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
• The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Responsibilities

• Supervise and coordinate the Service Delivery Team by managing and monitoring. Schedules, supervising and filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Handle, manage and respond to complaints from the sales team and give out solutions when needed to avoid delays.
• Store and sort financial and non-financial data in electronic form and present reports.
• Prepare, fill and send daily Service Delivery Sheet.
• Monitor and make sure all accounts are not disconnected, where applicable.
• Monitor and Handle the processing of all orders with accuracy and timeliness.
• Monitor the team, to make sure information of unforeseen delays or problems are addressed and notified to the sales person and clients.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Generate daily, weekly and monthly reports and analysis of the service delivery team.

Qualification

• Candidates should possess a BSc / HND in Computer Science or any related field with at least 5 years experience

Other Requirements:

• Great educational background, preferably in the fields of computer science or engineering for technical project managers.
• Proven working experience as a project administrator in the information technology sector.
• Should have some technical background, with understanding or hands-on experience on internet service delivery.
• Excellent internal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office experience as a sales coordinator /service delivery coordinator or in other administrative positions will be considered a plus
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.
• B.Sc/BA in Business Administration or relevant field; certification in sales or marketing will be an asset.
• Should be able to handle and supervise large projects for installations.