CCTV Operator at Churchgate Group

Job Summary

The CCTV Operator will be responsible for the effective installation, operation, and monitoring of CCTV systems, ensuring the security of all monitored locations and equipment. This role requires technical expertise in setting up CCTV equipment, including cameras and Network Video Recorders (NVRs). The CCTV Operator will oversee surveillance activities within the Control Centre, monitoring all cameras in accordance with best practices and established procedures. The ideal candidate will possess a wealth of experience and technical knowledge in the field, enabling them to effectively manage the deployment of surveillance equipment across various locations. Given the complexity and critical nature of this role, the selected individual may be positioned above other staff members within the CCTV unit, reflecting their expertise and ability to deliver on expectations. Key responsibilities include recording all incidents, events, and actions in a clear and accurate written format, safeguarding recorded data per regulatory requirements, and ensuring control room security is maintained. The CCTV Operator is also responsible for promptly reporting any equipment malfunctions to the Head of IT and delivering efficient and courteous responses to inquiries via telephone, maintaining professionalism in all interactions. Ultimately, we are looking for a dedicated professional who can contribute to the continued success and effectiveness of our CCTV surveillance efforts. If you possess the requisite experience and expertise, we invite you to apply and join us in this crucial endeavor.

Job Details

• To have technical experience on how to install the CCTV systems i.e. cameras and NVR. 
• Operating and monitoring all surveillance security systems/cameras within the Control Centre in  an efficient manner and in compliance with the operating procedures and best practice.
• Recording all events, incidents and actions taken in a clear, legible and accurate written format.
• To maintain a secure system for providing data in accordance with the regulations and also  to ensure the security of the control room and equipment is maintained at all times and to report equipment failure to Head of IT. 
• Providing efficient and courteous telephone answering service and deal efficiently with all enquiries.

Educational Qualification: 

• OND, HND or BSc in relevant discipline with a strong background in security-related matters.
• Proficiency in computer usage.

Experience:

 Minimum of 2-3 years of relevant experience in a reputable organization.