Cash Management Officer - Jigawa at Optimus Bank

Responsibilities Include:

• Ensure effective administration of the cash management and vault access control
• Regular review of reports and internal ledgers
• Create a positive, supportive, and collaborative work environment for efficient internal customer service delivery.
• Ensure Prompt rendition of all required regulatory and internal reports.
• Availing Branch-wide Transaction Approval
• Customer Service Benchmarking Standards Maintenance
• Customer Complaints Management
• Coordination of Bank-wide Cash Management Unit
• Proofs Preparation and Transactions Reconciliation
• Regulatory compliance and monitoring
• Builds Customers Interest in the Bank’s Products and Services
• Drive digital adoption in line with the Bank’s strategy

Requirements

Education/Qualification

• A Bachelor of either Finance, Business Administration, Economics, or any related field.

Experience

• Minimum of 3 years’ banking experience in Cash Management, Customer Service and Branch Operations.

Skills

• High Integrity
• Excellent Leadership and People management skills 
• Good Interpersonal skills 
• Pressure Management Ability 
• Attention to details. 
• Time management skills 
• Strong analytical and data processing skills 
• Good Customer relations management skills
• Good communication and Problem-solving skills. 
• Knowledge of bank products and services 
• knowledge of operational risk management  
• Flexibility and adaptability to think and act quickly in situations.
• Knowledge of banking regulations, compliance requirements and best practice.